We hope you will love everything that you order from us, but don't worry if something isn't quite right, you have 14 DAYS TO RETURN, or exchange the item for something else.
You can return items to our store or post to us.
Please package up your order securely to ensure that it is not damaged on it's return to us and include your order and contact details.
The responsibility and liability of the goods remains with you until we are in receipt of the goods.
We recommend that you return by registered post. Goods are returned to us at your own cost.
If you need a refund your account will be credited once the items have been recieved and checked to be in an appropriate condition.
Returned items must not be worn, soiled or damaged in any way, and must be 'as sold'.
Please return goods to:
Joss and Florence Returns
17 FOUNDRY PLACE
OLD TIFFIELD ROAD
If you have any queries please contact us at:
Tel : 01327 358833
Email : firstname.lastname@example.org